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Press Release
PDF Version
FOR IMMEDIATE RELEASE
Contact author: Cindy Ventrice
cventrice@maketheirday.com
(tel) 831-476-4224
www.maketheirday.com
Make
Their Day!
Employee Recognition That Works
By Cindy Ventrice
with foreword by Robert Levering
"This is no ordinary management book. Cindy Ventrice has done her
research. She’s looked at a variety of companies and interviewed dozens of
managers to look beneath the surface. There are many books on employee
recognition, but this one is by far the best."
—Robert Levering, coauthor of Fortune’s annual
"100 Best Companies to Work for in America"
In MAKE
THEIR DAY, you will learn about recognition that works—recognition that
is meaningful, memorable, and positively impacts morale and productivity. In
researching this book, author Cindy Ventrice asked employees all around the
country, in many diverse work environments, “What kind of recognition makes your
day?” They told her what really matters to them and what they view as a waste of
time and money.
In MAKE THEIR DAY! you’ll learn:
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Why much of the billions of
dollars currently spent on recognition is wasted.
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What the four elements are of
recognition that works.
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Who should be giving recognition.
-
How to create the most impact.
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Why recognition should never be an
item on a manager’s ‘to do’ list.
Today’s managers are busy people faced with unbelievable frustrations and
challenges. Typically, recognition ends up at the bottom of their lists of
things to do—they never get to it. This is a mistake because done right,
recognition transforms the workplace and increases productivity and profits,
ultimately making the manager’s job easier. Recognition should be the header
on every manager’s ‘to do’ list.
In MAKE
THEIR DAY! you’ll discover tips from highly successful organizations and
managers who know what it takes to make someone’s day:
Tip #1 Recognition begins the moment a new hire walks in the door.
(Plante
& Moran)
Tip
#2 Recognition programs are only effective if management works to
create mutual trust, respect, and appreciation. (Remedy)
Tip #3 Recognition
is built on strong work relationships.
(The Container Store)
Tip
#4 Recognition is an effective way to reinforce values and produce
results. (Pella Window & Door)
Drawing on dozens of real-life examples, MAKE THEIR DAY!
shows that effective recognition is more about integrating recognition into the
daily routine of the workplace, and less about ‘special events.’ It outlines the
keys elements of effective recognition—praise, opportunity, respect, and
thanks—and explains why good working relationships are at the core of all
effective recognition. MAKE THEIR DAY! shows how everyone within
an organization can contribute to the process of developing recognition
practices that create the meaningful relationships that employees need and want.
About the Author
Cindy Ventrice is
a management consultant and workshop leader with nearly 20 years of experience.
Through her company, Potential Unlimited, she helps organizations improve
performance by improving work relationships. She is very active in the
American Society for Training and Development, and currently serves as president
of the Silicon Valley chapter. Cindy uses the recognition techniques presented in MAKE THEIR
DAY! in nearly every aspect of her life: from parenting, to marriage, to
business, and even her relationship with her mechanic!
TITLE: MAKE
THEIR DAY!: Employee Recognition That Works
AUTHOR:
Cindy Ventrice
PUBLISHER:
Berrett-Koehler
ISBN: 1-57675-197-X
PRICE: 18.95
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